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Many retailers in Malaysia that had arrange online buying platforms during the Covid-19 pandemic, need to improve on the quality of their online offerings. The COVID-19 pandemic has eternally changed online shopping behaviours, based on a survey of about 3,seven hundred customers in nine rising and developed economies. About 60-65% of metropolis centre residents favor to shop online for items, cosmetics, clothes and footwear along with important objects (grocery & toiletries), in accordance with a survey by CBRE India.
- The motion towards more sustainable packaging can be seen within the emergence of firms creating new packaging supplies out of plant-derived materials.
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- The BNPL market is booming however customers need better protections by way of balanced monetary regulation.
- The biggest gainers are ICT/electronics, gardening/do-it-yourself, pharmaceuticals, education, furniture/household merchandise